Muscle Movers LLC

My experience with Muscle Movers was very disappointing. Several items were broken, damaged or inexplicably missing. Many things left behind as I discovered the next day when I went back to clean. This resulted in a lot of extra work that I tried to avoid. I had also asked for boxes to be unpacked....that did not happen. I chose them based on the great reviews and sadly it did not work out for me.

My wife and I contracted Muscle Movers of Las Vegas NV to move us from Las Vegas to Mesquite NV only 88 miles away. We received an estimate for the full service move $5935.50. The movers came out to pack on October 21, 2025 and loaded and moved us to Mesquite on October 22,2025. While they were packing, they were told by the estimator not to pack anything in the dresser drawers because of my wife’s underwear and intimate clothes and jewelry she had in the dresser. I had my underwear and jewelry in the dresser drawer also. I was checking on the one mover packing the bedroom and he was in the dresser drawers packing mine and my wife’s intimate things. We were livid and complained to the lead driver on the premises packing the kitchen. He said that they needed to pack everything because of the weight issues. Really??? To this day we still haven’t found a lot of our items from the dresser. After the move was completed, they left most of the heavy boxes in the garage and some boxes inside the house. I’m a 66 year old permanently disabled man and my wife is 86 years old, that’s why we insisted on full service. The movers put the furniture where we told them to but left the boxes in the garage and house never unpacking them and putting everything away in its proper place. When it was time to pay the bill, that charged us almost $2700.00 more than the estimate, they charged us $8729.92. They charged us for over 6 more hours of labor at $399.00 per hour. We were devastated that a move 88 miles away would cost that much and they didn’t even unpack anything like they were supposed to. We called the owner Vincent at Muscle Movers and told him that we were unhappy and to refund us the $2700.00. He said no that the estimate was just a reference on cost and it didn’t mean anything. He also said that he is protected by the State of Nevada to charge a customer anything he wants. We filled a report with the credit card company for $2700.00 and they credited our account pending investigation. We just learned yesterday that we lost on the investigation and we were charged the $2700.00. We think that Muscle Movers took advantage of us financially and we want this company exposed for bad business practices and elderly abuse.I would never recommend this company for your move.